TOS, SLA, and privacy

By using WalkOnline.site services, you agree to use our hosting services lawfully and responsibly. Customers are responsible for the content, applications and files hosted under their accounts.

Hosting accounts may not be used for illegal activities, abuse, malware distribution, phishing, spam, copyright infringement, attacks against other systems or activities that negatively affect our infrastructure or other customers.

WalkOnline.site reserves the right to investigate abuse and take appropriate action, including suspension or termination where necessary.

WalkOnline.site aims to provide reliable hosting services and reasonable availability for customers. Our operational target is 99.9% monthly uptime for shared hosting, excluding planned maintenance.

In the event of a service interruption, our technical team will investigate infrastructure issues and work toward restoring service as soon as reasonably possible.

SLA coverage, exclusions, maintenance windows, service credits and other applicable conditions are subject to the specific SLA terms applicable to the customer’s service.

We take reasonable measures to protect customer accounts and hosting infrastructure. Customers are responsible for keeping their passwords, applications and account credentials secure.

Account data is used to provide hosting, billing, and support. We do not sell customer information. Payment processing happens through the client area; we do not store full card numbers on WalkOnline application servers.

For privacy questions, write to support@walkonline.site.